What to do when Facebook ad account is locked

What to do when Facebook ad account is locked

1. Why is Facebook ad account locked?

Normally, why is Facebook ad account locked? it could be because one or more of your ads are in violation of policy. For example:
+ Create an ad for a date, relationship, or link to any type of website related to singles.
+ Promote an affiliate marketing program or give 3rd party advertising opportunities.

+ Try to increase engagement to make money online, work from home, collect emails, build lists, invest or finance related pages.
+ Advertise the site with a forwarding URL.
+ Use coupons for Facebook ads purchased from other websites.
+ Create a new Facebook account and instantly create ads with it.
+ Submit ads on behalf of your clients for their Facebook page or website.
+ Use 2 or more separate accounts to create ads for Facebook pages or websites in a short period of time, right at the first launch of the campaign.

2. What to do when the ad account fox Facebook blocked because of policy violation?

If you violate any of the above policies, your best bet is to create a new account or get another working account. This is because if you violate Facebook’s policies, even if you send feedback, they will uphold the decision to block the ad account.

For a new Facebook ad account, you need to be careful to avoid getting disabled again. Be patient, don’t use high-budget ad campaigns or massive content right away with a new account, and don’t violate the above policies. Once they’ve earned Facebook’s trust, they’ll consider your ad account “safe”, and you can now drive a bigger campaign.

3. What to do when the Facebook ad account is locked for unknown reasons?

If you’re not in violation of the policy but still have your ad account blocked by Facebook, try to see if you might experience the following issues:
+ Do you change the source of funding?
+ Does the payment zip on your credit card match what you provided to Facebook?
+ Is your credit card still valid and available?

+ Does your name on the credit card match your Facebook account name?
+ Do you use PayPal to pay for Facebook ads?
+ Do you have any chargebacks on your credit card or PayPal account related to Facebook?
+ Do you use another IP to create Facebook ads?
+ Have you tried promoting a URL that has a 404 error or is very slow to load?
+ After submitting the ad, do you try to fix it many times?

If you think your Facebook ad account is locked for one or more of the reasons listed above, you still have a chance to get your account back.

To send feedback to the Facebook management team to help you open a locked Facebook ad account, start with a positive mindset that things can still be worked out. Apologize for the mistake, and make sure you don’t do it again. In addition, you must also give honest answers to any potential questions, and try every solution before submitting your feedback.

For example: If Facebook asks if you’ve tried to add another funding source, if you did, say yes; If not, you can try before you send the content.

When you’ve tried all the solutions and it still doesn’t work, your email should clearly state what you did and that there might be a problem with the process somewhere. For example, if you’re on a business trip or travel far away and need to generate ads from a different IP, be clear. Ideally, you should send feedback from where you normally use Facebook. Make sure they know you’re the only one with access to the account.

Usually, after submitting a response, you will have to wait 1 week or so to receive an official reply.

If you still can’t get back into your locked Facebook ad account in the end, you can either use another account, or use an alternative: Google Ads for Video to display YouTube ads, or accept Reach customers manually without running Facebook ads.

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Refer How to not get locked out of your Facebook ad account To have the best preparation, avoid being blocked by Facebook ads on your account.