How to fix the error of not receiving mail on the phone

What ways are there? How to fix the error of not receiving mail on the phone?, … are questions that Taimienphi.vn has received quite a lot in the past time. So the following article Taimienphi.vn will guide you in some ways to fix this annoying error.

Fix the error of not receiving Mail messages on the phone

How to fix the error of not receiving mail on the phone

Method 1: Update Gmail app

If you are facing the error of not receiving mail on your Android phone, the first fix solution is to try updating the Gmail app on your device and check if the error persists. Sometimes the culprit of the error can be the application itself that is crashing, the problem.

All you need to do is open the Play Store app, go to Update tab (updated), here find and update the latest version of Gmail. Or another way to get the latest version of Gmail for Android and iOS, you can visit here.

– Load Gmail for Android
– Load Gmail for iPhone

Method 2: Check server status

Gmail uses Google’s servers to send mail, new messages to the inbox. Although rare, in some cases, if the server fails, it can cause problems that prevent users from receiving new mail.

If you have updated to the latest version of Gmail, but the error of not receiving mail on your phone still occurs, try checking the server status to determine if the cause of the error is the server down.

If the cause is the server, all you can do is wait until Google fixes the problem.
To check G Suite server status you can visit HERE.

Method 3: Clear Gmail app data

Another way to fix the error of not receiving mail on the phone is to clear the Gmail application data.
To do this, follow the steps below:

Step 1: Open Settings (Setting).
Step 2: Access Apps (app) or Apps Manager (application manager), depending on the Android device you use.

Step 3: Here find and click Gmail =>Storage (memory) =>Clear cache (clear cache) to clear the app cache.

Follow the same steps and select Clear data (clear data) to delete Gmail data.
Finally check if you have received the mail on your Android phone or not.

Method 4: Enable Sync Gmail option

This feature is enabled by default to automatically sync mail across all devices. However in some cases if you have turned off this feature, follow the steps below:

Step 1: Open Gmail on your Android phone.
Step 2: Next find and press the menu button (the icon of 3 lines in a row) located in the top left corner of the screen.
Step 3: Select Settings (settings) =>Account (account) (is your email address).

Step 4: Find and enable the option Sync Gmail (Gmail sync) (if the option is not already activated).

Method 5: Check Gmail filter

Another cause of the error of not receiving mail on the phone may be that the filter is not installed properly and automatically moves the mail to the Spam folder or some other folder, not the inbox.

To test the Gmail filter, follow the steps below:

Step 1: Open any web browser on your computer and sign in to your Gmail.
Step 2: Next click on the cog icon in the right corner, select See all settings (see all settings).

Step 3: On the next window displayed on the screen, find and click Filters & blocked addresses (filters & blocked addresses).

Here check if there is a filter that redirects mail. If so, remove that filter.

Step 4: Finally, take the steps to move the mail to the inbox.

Method 6: Turn off Data Saver and airplane mode

– Turn off airplane mode: If you are activating airplane mode, try turning it off, reconnecting to the Wifi network and check again if you have received new Gmail messages or not.

– Check Data Saver settings:

If your Android phone is equipped with a data saving feature, it may limit the performance of applications that require data usage, including Gmail.

There are 2 solutions in this case, either you can whitelist Gmail or turn it off.

Follow the steps below to whitelist Gmail:

Step 1: Access Settings (Setting).
Step 2: Next find and click Network & Internet (network & Internet) =>Data usage (data usage) =>Data saver (save data) =>Unrestricted data (no data limit).

Step 4: Find and activate Gmail.

Method 7: Re-sync the account

Finally, if the above methods do not work, the solution for you is to try to sync your Gmail account again on your Android phone, follow the steps below:

Step 1: Access Settings (settings) =>Accounts (account).
Step 2: Click to select your Gmail account =>Remove account (delete account) and confirm again.

Step 3: Next, open the Gmail application on your Android phone, at this point, a message will appear on the screen saying that the account sync feature is disabled, access the account settings to re-enable the option. Click on the notification.
Step 4: Click select Manage your Google Account (manage Google account) =>Add account (more account).

Step 5: Finally re-login your Google account and see if the error persists.

Above are some ways to fix the error of not receiving mail on the phone. I wish you success in fixing the error. In addition, many people often encounter the error of not being able to access Gmail. This is a fairly common error with many causes. How to fix this error is also quite simple, you can see more here.

See also: Error can’t access Gmail.

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