Common errors when loading Garena card and how to fix it

During the loading process of Garena card, there are many errors that do not receive Clam, causing many users to struggle, forever not knowing how to handle? So invite you to follow these Common errors when loading Garena card below, to know how to fix the error:

How to fix common errors when loading Garena card

Error loading Garena card but not receiving Clam

In case the Garena card is loaded successfully but no Shells are received, you exit your account. Then wait 15 minutes, then check again. If there are still no Shells, please contact the following steps:

• Go to the item Contact us, choose Submit Inquiry Form / Live Chat.
• Provide the necessary information:
  • Garena card serial number.
  • ID Card.
  • Card recharge time.
  • Account information loaded.

Error loading Viettel card but not receiving Shells

When the Viettel card is loaded successfully but not yet received the Shells, you exit your account and wait 15 minutes and then check again. After that time there is still no cockles, do the following:

• Go to the item Contact us, choose Submit Inquiry Form / Live Chat.
• Provide the necessary information:
  • Viettel card serial number.
  • Card recharge time.
  • Account information loaded.

Error loading Shells by ATM card with notice of deducting money but not receiving items

When you top up oysters with ATM card, there was notice of deducting money but did not receive it, you exit your account. Then wait for 2 hours, then check again. If still not receiving the item to contact for support:

• Go to the item Contact us, choose Submit Inquiry Form / Live Chat.
• Provide the necessary information:
  • Name of the Bank issuing the card.
  • Account name.
  • Card number (Only the first 6 digits and the last 4 digits are provided for information security reasons).
  • Denominations.
  • Card recharge time.
  • Account information loaded.

Garena will respond to you after 3 working days (72 hours).

Error of loading oysters with AirPay E-wallet has deducted money but has not received Shells

And when the Clam is loaded with the AirPay wallet successfully, the money has been deducted but not yet received the Clam, you exit your account and wait 15 minutes and then check again. After that, if not, do the following:

• Go to the item Contact us, choose Submit Inquiry Form / Live Chat.
• Provide the necessary information:
  • Account information loaded.
  • AirPay reference code.
  • Transaction execution time.

Error of Garena card just purchased but the system indicates that the card is used or not activated

In case the system reports that the card is used, the shop selling the card may have printed the wrong card for you. So please contact the store to have it checked again. If the card is not activated, contact the channel Chat online below the section Contact us for card activation support.

When making transaction by ATM card, the system cannot perform the transaction

In case of such error, the time of transaction, connection between the card issuing bank and the payment system (Napas) of Garena is not stable. So the payment is interrupted, making it impossible for you to do so. You can wait a few minutes and redo the transaction. In addition, you must ensure you enter your OTP on time as well as have enough money in your card to pay the transaction.

Hopefully the above article will help you quickly fix the error when loading Garena card, to easily buy items in the game League of Legends, Arena of Valor, Blade & Soul, FIFA Online 3 … How to load Garena card, please refer to the following article:

Wish you all success!