6-year-old gamer “baked” 370 million into Mobile Game, Apple refuses to refund parents

Jessica Johnson is a mother currently living in Connecticut (USA), she recently discovered earlier this year that someone was using her bank account to buy expensive items. thousand dollars. The 41-year-old mother immediately contacted the bank to investigate and learned that the culprit was her young 6-year-old son.​

​

Within a month, the boy spent 16,293 USD (about 376 million VND) to buy the magic rings in the title. mobile games Sonic Forces on iPad. These rings range in price from 1.99 USD to 99.99 USD, providing power-ups and advantages to Sonic against Dr. Eggman and his gang.

Speaking to the New York Post, Ms. Johnson said:

“
​

​

The bank told Ms. Johnson that the fee of more than $16,000 was used for purchases made through App Storeand advised her to contact Apple for settlement and refund. However, things were not easy, Apple denied Ms Johnson’s refund request on the grounds that she did not report it within 60 days of the transaction. They just advised her to install an extra layer of security on her phone.​